| Product and furnace fit | Confirm the nominal 500 mm diameter, electrode length, end machining, connection type, and compatibility with the furnace and operating practice. A 500 mm nominal diameter is approximately 19.7 inches; dimensions and tolerances should be checked against the purchase specification. | Dimensioned product drawing, grade designation, tolerance schedule, and written confirmation of compatibility with the buyer’s furnace configuration. | 5: all dimensions and application requirements are confirmed; 3: minor details remain open; 1: key fit requirements are unverified. | 25% |
| Technical properties | Review electrical resistivity, bulk density, flexural strength, elastic modulus, coefficient of thermal expansion, and oxidation-related information for both the electrode and its nipple. Values and test methods can vary by grade and specification. | Current technical data sheet showing guaranteed limits or typical values, test methods, sampling basis, and separate electrode and nipple data. | 5: complete, traceable data meet the buyer’s specification; 3: data are partial or reported without clear test details; 1: no verifiable technical data. | 25% |
| Manufacturing quality and consistency | Assess batch-to-batch consistency, machining quality, surface condition, dimensional control, and the supplier’s process for identifying and managing nonconforming products. | Recent inspection records, batch certificates, sample inspection results, and documented corrective-action procedures. | 5: consistent batch records and effective controls are demonstrated; 3: controls exist but evidence is limited; 1: quality controls are unclear. | 15% |
| Production capacity and traceability | Verify the supplier can manufacture the requested quantity and schedule for the specified 500 mm grade, and can trace finished products to production batches. | Capacity statement for the requested product and period, production schedule, batch identification method, and traceability example. | 5: capacity, schedule, and batch traceability are documented; 3: one element needs confirmation; 1: capacity or traceability cannot be verified. | 10% |
| Delivery and export readiness | Evaluate quoted lead time, packaging, loading plan, shipping terms, export documentation, and the handling measures used to reduce transit damage. | Written delivery schedule, packing specification, proposed shipping terms, and a sample document checklist for the destination market. | 5: delivery plan and documentation are complete and realistic; 3: some logistics details are pending; 1: schedule or export arrangements are unclear. | 10% |
| Commercial terms and total cost | Compare the quoted price on the same basis, including grade, electrode and nipple scope, packaging, freight, insurance, payment terms, and any inspection costs. | Itemized quotation with currency, validity period, quantity basis, delivery terms, payment terms, and stated inclusions and exclusions. | 5: quotation is transparent and comparable; 3: some costs or terms require clarification; 1: material commercial terms are missing. | 10% |
| Quality management and customer support | Check documented quality-management practices, complaint handling, technical response capability, and access to support during qualification and use. | Quality-system documentation, escalation process, response-time commitment, and named technical contact role (without relying on unsupported claims). | 5: processes and support commitments are documented; 3: support is available but not clearly defined; 1: no dependable process is shown. | 5% |