| 1. Shipment planning | The shipper and carrier confirm the route, border crossing, cargo details, delivery terms, and any permits needed for the goods or vehicle. | Pickup and delivery addresses; cargo description; package count; weight; dimensions; country of origin; applicable transport instructions. | Restricted, regulated, or temperature-controlled goods may require additional permits, certificates, or handling arrangements. | Planned route, pickup window, border crossing, required permits, and the parties responsible for export and import clearance. |
| 2. Document preparation | The shipper, exporter, importer, or customs representative prepares documents for transport and customs declarations. | Commercial invoice; packing list; transport document, such as a consignment note; export or import declarations where required; product-specific certificates when applicable. | Descriptions, quantities, values, origin, and tariff classification should be consistent across documents. Requirements depend on the countries and goods involved. | Document completeness, submission status, declaration references, and any requests for corrections. |
| 3. Export customs clearance | The export declaration is submitted to the relevant customs authority before the shipment leaves the exporting country, when required. | Export declaration data; invoice; packing information; permits or supporting certificates, if required. | Customs may accept the declaration, request more information, or select the shipment for examination. Export procedures differ by jurisdiction. | Declaration status, release confirmation, examination instructions, and permission to proceed toward the border. |
| 4. Transit to the border | The truck moves toward the designated crossing. The carrier or logistics coordinator shares arrival estimates and updates shipment milestones. | Transport document; shipment reference; vehicle and trailer details; customs or transit references, where applicable. | Border congestion, operating hours, weather, and document issues can affect arrival time. A transit procedure may apply when goods move under customs control. | Location, estimated border arrival, queue or appointment information where available, and changes to the route. |
| 5. Border presentation and inspection | The driver or carrier presents the vehicle and shipment at the required customs or inspection facility. | Shipment and vehicle references; customs declarations; permits; certificates; driver and cargo details as required locally. | Authorities may conduct a document review, scan, physical inspection, or other checks. Selection and wait time vary; inspection is not guaranteed for every load. | Check-in time, inspection status, any hold or document request, release status, and revised delivery estimate. |
| 6. Import declaration and charges | The importer or authorized customs representative submits the import declaration and provides the information needed to assess the goods. | Commercial invoice; tariff classification; customs value; country of origin; import declaration; supporting documents required for the product. | Import duty, taxes, and fees depend on the destination’s rules, product classification, customs value, origin, and any applicable trade measures. The responsible payer depends on the sales and delivery terms. | Declaration acceptance, assessed charges, payment or deferment status, and customs release confirmation. |
| 7. Release and carrier handoff | After required customs and inspection steps are complete, the shipment is released for onward movement. A different carrier or local delivery provider may take over. | Release messages or references; handoff instructions; updated transport details; proof of transfer where used. | Do not treat a customs release as proof of delivery. A carrier handoff should identify who has custody and who is responsible for the next leg. | Release timestamp, receiving carrier, trailer or load reference, custody transfer, and next-leg departure estimate. |
| 8. Final delivery and closeout | The carrier delivers the shipment to the consignee and records completion, including exceptions such as shortages or visible damage. | Delivery appointment details; delivery receipt or proof of delivery; exception or damage report, if applicable. | The consignee may need to verify quantity and condition at receipt. Any discrepancy should be recorded promptly under the applicable contract and claims process. | Arrival time, delivery status, recipient confirmation, proof of delivery, and unresolved exceptions. |