Profile A Express DDP | Time-sensitive parcels, premium consumer products, and urgent replenishment. | US$18–42 per 0.5–1 kg parcel | 3–7 business days after dispatch | North America, Western Europe, East Asia, Australia, and selected Middle East markets. | Commercial invoice review, HS-code guidance, duty and import-tax collection, and delivery-duty settlement. | US$2.50–5.50 per order, excluding storage and postage | Basic destination-country returns; inspection and consolidation usually charged separately. | End-to-end parcel tracking, API or CSV order upload, and delivery-event notifications. | Email and ticket support; commonly available during US business hours with limited after-hours escalation. | ★★★★★ Best for speed |
Profile B Balanced DDP | Growing online retailers seeking a balance between delivery cost, speed, and geographic reach. | US$12–30 per 0.5–1 kg parcel | 6–12 business days after dispatch | United States, Canada, United Kingdom, European Union, Japan, South Korea, and Australia. | Standard DDP documentation, customs pre-clearance, tax calculation, and exception management. | US$1.80–4.50 per order, excluding storage and postage | Domestic return address in selected countries; restocking, relabeling, and forwarding available. | Marketplace connectors, ecommerce-platform integrations, barcode scanning, and inventory updates. | Email, web chat, and account-manager support; response targets commonly within one business day. | ★★★★★ Best overall balance |
Profile C Low-Cost DDP | Lightweight, non-urgent products and sellers prioritizing landed-cost control. | US$8–20 per 0.5–1 kg parcel | 10–20 business days after dispatch | Broad coverage across Europe, North America, and major Asia-Pacific destinations; remote areas may be excluded. | Consolidated line-haul, standard import documentation, and prepaid duty or tax under route-specific terms. | US$1.20–3.25 per order, excluding storage and postage | Returns generally routed to a regional hub; slower processing and additional handling fees are common. | Basic tracking, batch order files, and limited real-time inventory visibility. | Email or ticket support, generally limited to weekday operating hours. | ★★★★☆ Best for low landed cost |
Profile D Multi-Warehouse DDP | High-volume sellers that want inventory positioned close to customers in multiple regions. | US$10–28 per 0.5–1 kg parcel | 2–8 business days from the nearest facility | Multiple fulfillment nodes in the US, Canada, Europe, and Asia-Pacific, subject to inventory placement. | Regional customs workflows, landed-cost calculation, import-of-record options, and shipment exception handling. | US$2.00–5.00 per order, excluding storage and postage | Strongest return flexibility when local inventory and return centers are available. | Real-time inventory synchronization, routing rules, API access, webhooks, and multi-channel order management. | Dedicated account management is common; onboarding and operational reviews may be included. | ★★★★★ Best for scale |
Profile E Specialist DDP | Regulated, fragile, oversized, or product-specific shipments requiring additional compliance checks. | US$22–65+ per parcel, depending on product and destination | 7–18 business days after compliance approval | Selected countries and lanes based on product eligibility, carrier rules, and import regulations. | Document screening, product-specific customs review, restricted-goods guidance, and duty or tax settlement where permitted. | US$4.00–10.00+ per order, excluding special handling | Manual inspection, refurbishment, repacking, and compliant disposal may be available at extra cost. | Advanced shipment records, document storage, exception alerts, and tailored reporting. | Specialist support during business hours; service-level commitments may be negotiated for larger accounts. | ★★★★☆ Best for complex products |